Accessibility Statement

1. Our Commitment to Accessibility

AddedCare Ltd is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience that allows everyone to access our website and services effectively.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities, including:

• Visual impairments
• Hearing impairments
• Motor disabilities
• Cognitive disabilities

3. Accessibility Features

Our website includes the following accessibility features:

Visual Accessibility

• High contrast color schemes
• Clear, readable fonts
• Scalable text and images
• Alt text for images
• Consistent navigation structure

Navigation Accessibility

• Keyboard navigation support
• Skip links for main content
• Logical tab order
• Clear headings and structure

Content Accessibility

• Plain language and clear instructions
• Descriptive link text
• Form labels and error messages
• Consistent page layouts

4. Assistive Technologies

Our website is designed to work with various assistive technologies, including:

• Screen readers
• Voice recognition software
• Keyboard-only navigation
• Magnification software
• Alternative input devices

5. Mobile Accessibility

Our website is responsive and accessible on mobile devices, with features including:

• Touch-friendly interface elements
• Readable text without horizontal scrolling
• Accessible form controls
• Consistent navigation across devices

6. Known Issues and Limitations

We are continuously working to improve accessibility. Currently, we are aware of the following limitations:

• Some third-party content may not be fully accessible
• Older PDF documents may not be screen reader compatible
• Some interactive elements may require mouse interaction

7. Feedback and Support

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us:

📞 Phone: 0121 238 3121
📧 Email: info@addedcare.co.uk

Alternative Contact Methods

If you prefer alternative communication methods, we can arrange:

• Phone consultations
• In-person meetings
• Written correspondence
• Video calls with captions

8. Accessibility Testing

We regularly test our website for accessibility using:

• Automated accessibility testing tools
• Manual testing with assistive technologies
• User feedback and testing
• Expert accessibility reviews

9. Ongoing Improvements

We are committed to continuous improvement of our website's accessibility. This includes:

• Regular accessibility audits
• Staff training on accessibility best practices
• User testing with people with disabilities
• Implementation of accessibility updates

10. Legal Compliance

We strive to comply with applicable accessibility laws and regulations, including the Equality Act 2010 in the UK, which requires reasonable adjustments to be made for people with disabilities.

11. Contact Information

For accessibility-related questions or to report issues, please contact us:

📞 Phone: 0121 238 3121
📧 Email: info@addedcare.co.uk
📍 Address: Birmingham, Sutton Coldfield

Last Updated: This accessibility statement was last updated on September 17, 2025.